Which purchases this covers
This policy concerns I Love Bead web Pro subscriptions provided by Seçkin Alp Kargı, trading as Folding Papers, and billed through Lemon Squeezy when public sales open. It does not apply to I Love Art or purchases billed by an app store. Questions go to hello@foldingpapers.com.
Public Pro sales are not open at this revision. Test-mode transactions are not real customer purchases. The planned monthly and yearly plans renew automatically once a real subscription is purchased.
Cancel future renewal
Open Billing in I Love Bead and choose Manage subscription to access the Lemon Squeezy customer portal. Use its cancellation control and check the confirmation and access-end date. If you cannot access Billing or the portal, contact support with your purchase email and order reference.
Cancellation stops future renewal and normally keeps Pro available until the end of the period already paid for. Signing out, closing a browser, deleting local files or deleting an account does not cancel a subscription. Cancel before the next renewal if you do not want another charge.
Cancelling and requesting a refund are separate actions. A refund does not by itself guarantee future renewal is cancelled; check the provider’s subscription status too.
Request a refund
Email hello@foldingpapers.com with the subject “I Love Bead refund”, the email used at checkout, the order or invoice reference and a short explanation. Tell us if a charge was duplicated, paid access was not delivered or a technical problem prevented use. Do not send your full card number, security code or password.
We review requests individually according to the circumstances, the purchase terms, Lemon Squeezy’s applicable policies and your statutory rights. We do not offer an additional fixed-period, unconditional money-back guarantee. Cancellation alone does not automatically refund unused time; this does not limit any refund or withdrawal right required by law.
Where a refund is approved, Lemon Squeezy processes it through the payment provider. Processing and bank posting times can vary. We cannot promise instant receipt of funds. Lemon Squeezy may also issue a refund under its own policies.
Access and designs after a refund
A full refund ends Pro access associated with the refunded paid period. A partial refund does not automatically downgrade the plan. Billing shows the verified account status; contact support if a refund or cancellation is not reflected correctly.
Ending Pro does not delete projects. Existing work can still be opened and edited, with supported free JSON and standard PNG backups. Free accounts have a three-active-project cloud limit; archive enough projects to get below that limit before creating, duplicating or restoring another. Stitch remains local.
Your consumer rights remain
Any mandatory right to withdraw, receive a remedy for a faulty service or obtain a refund under applicable law takes priority over this policy. We do not treat use of the app or acceptance of these pages as a blanket waiver of those rights. Any legally required consent concerning immediate digital delivery must be addressed at purchase.
For an unresolved billing problem, contact hello@foldingpapers.com or Lemon Squeezy using your receipt. This policy does not prevent you from contacting the relevant consumer authority or payment provider.